Terms and Conditions
These Terms and Conditions govern the use of the Broadwick Fix Solutions website and the services provided by Broadwick Fix Solutions. By accessing the website or using our services, customers agree to comply with these terms.
Services
Broadwick Fix Solutions provides computer repair, maintenance, diagnostics, technical support, and related technology services for individuals and businesses.
Service availability may vary depending on device condition, component availability, location, and operational requirements.
Service Requests
Customers are responsible for providing accurate information regarding device issues, service requirements, and contact details when requesting services.
Broadwick Fix Solutions reserves the right to refuse or discontinue services where devices are severely damaged, compromised, unlawfully obtained, or beyond reasonable repair.
Repairs and Diagnostics
Repair timelines may vary depending on the nature of the issue, availability of replacement components, and technical assessment results.
Diagnostic services may be required before final repair recommendations or quotations are provided.
Customer Responsibilities
Customers are responsible for:
- Backing up personal or business data before repair
- Removing confidential information where necessary
- Providing correct device access credentials if required for diagnostics
- Collecting repaired devices within a reasonable timeframe after notification
Broadwick Fix Solutions is not responsible for data loss resulting from hardware failure, software corruption, viruses, or pre-existing device issues.
Payments
Payments for services, products, diagnostics, or maintenance plans must be completed using approved payment methods provided by Broadwick Fix Solutions.
Certain services may require advance payment, inspection fees, or deposits before work begins.
Refunds and Returns
Refund requests are reviewed based on the nature of the service provided and the condition of the device involved.
Services already completed, diagnostic fees, or successfully delivered technical work may not qualify for refunds unless otherwise determined by Broadwick Fix Solutions.
Warranty Limitations
Where applicable, limited service warranties may apply to specific repairs or replacement components.
Warranty coverage does not apply to accidental damage, misuse, unauthorised modifications, liquid damage, software misuse, or unrelated technical faults occurring after service completion.
Website Usage
Users agree not to misuse the Broadwick Fix Solutions website for unlawful activities, fraudulent actions, unauthorised access attempts, or activities that may disrupt website operations.
Intellectual Property
Website content, branding, logos, graphics, and business materials belonging to Broadwick Fix Solutions may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Broadwick Fix Solutions shall not be held liable for indirect losses, business interruption, loss of profits, or consequential damages arising from the use of our services, website, or repaired devices.
Changes to Terms
Broadwick Fix Solutions reserves the right to update these Terms and Conditions where necessary to reflect operational, legal, or service changes.
Contact Information
Broadwick Fix Solutions
167, Ademola Adetokumbo Street, Wuse 2, Abuja, Nigeria
Phone: 09168726193
Email: adcode@broadwickfix.com